Return & Cancellation Policy
1. Product Checking at Delivery
We strongly recommend that customers check the product carefully in front of the delivery person before receiving the parcel.
If you find any problem with the product or do not like the product, you may return it immediately to the delivery person.
Please note: You must pay the delivery charge even if you return the product at the time of delivery.
2. After Receiving the Product
Once the order is delivered and received, no general return will be accepted.
However, if you notice any specific problem with the bag after a few days, please contact us with the details. If the issue is genuine and from our side, we will provide you with a suitable solution.
Your satisfaction matters to us, and we will always try our best to help.
3. Order Cancellation
Orders can be cancelled before the order is dispatched.
Once your order has been dispatched, cancellation is no longer possible.
If you still want to cancel a dispatched order, you may refuse the parcel upon delivery, but the applicable delivery charge must be paid.
4. Important Note
Please check your product carefully at the time of delivery whenever possible. This helps us resolve any issue quickly and smoothly.
For any return, replacement, refund, or cancellation request, please contact our customer support team through our official communication channels.